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Privacy Policy

This Privacy Policy describes how NTX Solar and Construction LLC ("we," "us," or "our") collects, uses, and shares information when you use our website and services, including our SMS text messaging program.

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1. Information We Collect

We collect the following types of personal information:

  • Contact Information: Including your name, email address, phone number, and mailing address.

  • Account Information: Username, password, and account preferences.

  • SMS Opt-In Information: Your mobile phone number and consent to receive text messages from us.

  • Transaction Information: Purchase history, payment details, and billing information.

  • Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.

  • Communication Information: Your interactions with our customer service, surveys, and feedback.

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2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our services, process transactions, and fulfill orders.

  • Communication: To send you service updates, promotional messages, newsletters, and respond to your inquiries.

  • SMS Text Messaging: To send you text messages related to your account, transactions, promotions, and other information you have opted in to receive.

  • Personalization: To customize your experience and provide personalized content and recommendations.

  • Analytics: To analyze usage patterns, improve our website, and develop new features.

  • Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights and property.

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3. SMS Text Messaging Program

3.1 Consent and Opt-In

If you consent to receive conversational, informational, and promotional SMS from [Business Name], you agree to receive

conversational, informational, and promotional SMS from us. By opting in, you are providing your express written consent to receive text messages at the mobile number you provide.

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3.2 Types of Messages

We may send you the following types of SMS messages:

  • Transactional messages: Order confirmations, shipping notifications, and account alerts

  • Informational messages: Service updates, appointment reminders, and important announcements

  • Promotional messages: Special offers, discounts, and marketing communications

3.3 Message Frequency

Message frequency may vary. You may receive up to [specify number] messages per week/month, depending on your activity and preferences.

3.4 Standard Rates and Fees

Message and data rates may apply. Standard messaging rates from your wireless carrier will apply to all SMS messages sent and received.

3.5 How to Opt-Out

You can opt-out of receiving SMS messages at any time by:

  • Replying STOP to any text message from us

  • Contacting us at [contact email/phone number]

3.6 Help and Support

For help or support with our SMS program, reply HELP to any message or contact us at 469.679.5791.

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4. Information Sharing and Disclosure

No mobile opt-in or text message consent will be shared with third parties or affiliates for their marketing purposes.

We may share your information in the following limited circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, hosting services, and customer service. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

  • Legal Requirements: We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

  • With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

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5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.

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6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal information.

  • Deletion: You may request deletion of your personal information, subject to certain legal exceptions.

  • Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in emails or replying STOP to SMS messages.

  • Do Not Track: Our website does not respond to Do Not Track signals from browsers.

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7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

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8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes indicates your acceptance of the updated policy.

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10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

NTX Solar and Construction LLC

2520 K Ave STE 700-246

Plano TX 75074

Email: Service@ntxsolarandconstruction.com

Phone: 469.679.5791

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SMS Program Terms & Conditions Summary

By opting in to receive SMS from NTX Solar and Construction LLC, you agree to receive conversational, informational, and customer care and account notification and follow up SMS from us.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

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